Special Issue #2

Throughout the subscription build of their 1:900 scale U.S.S. Enterprise NCC-1701-D model, Eaglemoss offers various ‘Special Issues’. An opt-out email is typically sent in advance, but these specials are automatically sent and are billed in addition to the monthly subscription if no action is taken. If you do not wish to receive them, you must notify Eaglemoss in advance via phone at (800) 261-6898 or via email at customerservice@eaglemoss.com.

My first Special Issue was the Enterprise Shuttles – Set 1. The second special I was offered is this Limited Edition Print. Eaglemoss brands it as an ‘amazing print which captures the flagship Galaxy-class vessel commanded by Captain Jean-Luc Picard is exclusive to our collectors‘. The details about this artwork is as follows:

  • The print is 11.8″ x 15.7″ (300mm by 400mm) which includes a protective border of 2″ x 2.7″ (52mm by 69mm), printed on 310gsm Hahnemuhle German Etching
  • All come with a biography of the artist William Budge the VFX Art Director on STAR TREK: DISCOVERY who has also art directed the Netflix show ‘Thirteen Reasons Why’

Thoughts


This print costs $44.95 including shipping. While the artwork looks very nice, for me it is too small for the money. Because of the ‘protective border’ the actual color printed area is only 9.8″ x 13″ (248mm x 331mm). Therefore, I called Eaglemoss and opted out of this Special Issue.

Stages 51+ Delayed

Well, I hit a roadblock as Stage 52 is out of stock. This was mentioned on November 18, 2021 by Eaglemoss Customer Service USA on Facebook, so I knew it was coming:

Good morning,
I wanted to provide a stock update on this collection and explain why some customers are “held” on shipments currently.
There is no stock available for the following stages as of this morning:
20
26
52
If you next shipment includes one of the above stages than I am sorry to say that we will not be able to dispatch until the stock is available.
Looking for the silver lining – stage 20 is due into port today, stage 26 should be in-bound to the warehouse and stage 52 will be booked in as available stock soon.
Once these stages are in the system, your shipments will resume as normal. If you are not waiting on the above stages and have not received a parcel for some time this may be due to a “free bonus” item being out of stock.
USA subscriptions are set up differently from the EU/UK and any “free bonus” items are locked into the cycle, this means the service team are not able to skip if out of stock.
I arranged for the introduction of an IOU notice as a trail run, this has now been adopted for most of our subscriptions. If any “free bonus” item is out of stock an IOU will be included and once that item is available, it will be included in your next parcel.
The highest stage we have in stock now is stage 58 with stages 59 to 70 due to reach US soil between now to the 5th of Dec.
We advise that there is at least a minimum of 14-day difference from port to warehouse and once on site the stock will be booked into our system.
I hope the above helps to explain the current situation for this build
Kind regards,
Brett
N.B. any dates provided are subject to change

UPDATE January 3, 2022: I checked again today and Stage 52 is still out of stock.


UPDATE February 3, 2022: I checked again today and Stage 52 is still out of stock.


UPDATE February 14, 2022: Today, Eaglemoss Customer Service USA on Facebook posted this update. I’m still waiting on Stages 51-54:

Good afternoon,
Today I am focusing on the status of the Enterprise build stock levels
There is no stock available for the following stages as of this morning:
stages 19/20/26 or 51
(Please keep in mind that stock levels change throughout the day)
If you next shipment includes any of the above stages/mags than I am sorry to say that we will not be able to dispatch until the stock is available.
Currently inbound we have the following stages:
20/26/39/52/59/61
Once I have an ETA on when we can expect them to reach US soil I will update this post.
Once these stages are in the system, your shipments will resume as normal. If you are not waiting on the above stages and have not received a parcel for some time this may be due to a “free” item being out of stock.
We advise that there is at least a minimum of 14-day difference from port to warehouse and once on site the stock will be booked into our system.
Kind regards,
Brett
N.B. any dates provided are subject to change

UPDATE February 25, 2022: I have finally received a shipping notification for Stages 51-54 + the Display Stand!